“We called for repair of an LG refrigerator that was not cooling properly. Alex called 30 minutes before his arrival, as promised, and came within the scheduled service window. He was courteous and an excellent diagnostician. A skilled craftsman, he repaired the problem, explaining the issues.”
Serving Queens, New York
Appliance Repair in Queens, Done Right the First Time
Progress Service is a factory authorized service center for LG and Samsung — and our technicians repair every other major brand in your kitchen and laundry room. Licensed, insured, and trusted by Queens homeowners since day one.
Factory Authorized: LG & Samsung
Licensed & Insured in NY
4.6 stars · 69 Google reviews
What We Repair
Every Major Appliance in Your Queens Home
From a refrigerator that stopped cooling to a dryer that will not heat, our technicians diagnose the fault, explain what it will cost, and carry the common parts to finish most jobs on the first visit.
Refrigerator Repair
Not cooling, freezing over, leaking water, loud compressor or a broken ice maker — including built-in Sub-Zero units.
Refrigerator repair
Washing Machine Repair
Will not drain or spin, leaking from the door gasket, shaking violently, or stopping mid-cycle with an error code.
Washer repair
Oven & Range Repair
Gas burner will not light, oven will not reach temperature, uneven baking, or a control board that has stopped responding.
Oven & range repairDryer Repair
No heat, tumbling without drying, long cycles, burning smells or a drum that will not turn. Gas and electric.
Dryer repairDishwasher Repair
Dishes coming out dirty, standing water in the tub, leaks onto the floor, or a door latch that will not seal.
Dishwasher repairMicrowave Repair
Not heating, sparking inside the cavity, turntable stuck, or a touchpad and door switch that have failed.
Microwave repairWe also service washer-dryer combos, gas ranges, cooktops, freezers and wine coolers. Ask about your appliance →
Why Progress Service
The Authorized Choice for LG & Samsung in Queens
Most repair shops are independent. We are an authorized service center partnered directly with the manufacturers — which changes what we are able to do for you.
If your LG or Samsung appliance is still under manufacturer warranty, we can carry out the covered repair as an authorized partner. An unauthorized shop touching that appliance can void the warranty entirely — we protect it instead.
We source parts through the manufacturer, so the component going into your appliance is the one it was designed for. Our vans stock the parts that fail most often, which is why so many visits end with the appliance working again the same day.
Factory authorization covers LG and Samsung warranty work, but our technicians repair the full range of major brands found in Queens homes:
- Sub-Zero, Viking and Thermador built-ins
- Whirlpool, Maytag, KitchenAid and Amana
- GE, Frigidaire, Electrolux, Bosch and Kenmore
We are licensed and insured in New York State. You get the diagnosis and the price before any work starts — and if the repair is not worth what a replacement would cost, our technician will tell you that instead of selling you the job.
4.6
69 Google reviews
from Queens homeowners
from Queens homeowners
How It Works
Three Steps From Broken to Fixed
01
Tell us what happened
Call or send the form. Give us the appliance, the brand and what it is doing — that is usually enough for us to bring the right parts.
02
We diagnose on site
A technician arrives in the scheduled window, calls ahead, finds the fault and quotes the repair before touching anything.
03
You approve, we fix it
Work starts only once you say yes. Most repairs finish the same visit with the OEM parts already on the van.
Areas We Serve
Appliance Repair Across Queens
Our technicians cover northeast and central Queens daily. Pick your neighborhood to see local service details.
Customer Reviews
What Queens Homeowners Say
A 4.6 star average across 69 verified Google reviews.
“Progress Service Inc. is an excellent home appliance service company with prompt service, great communication in setting up appointments, and follow-up after completion. We called at LG's recommendation and LG should take pride that they have a diagnostician and technician like Alex servicing LG products.”
“Alex was great! You can tell that Progress Service Inc operates with professionalism and honesty. They were also prompt with their responses. I would use Progress Service Inc again for all my appliances. Samsung is lucky to have Progress Service representing the brand!”
Request Service
Book an Appliance Repair in Queens
Send us the details and we will call you back to confirm a service window. Need it handled now? Calling is always fastest.
- Diagnosis and price first. No work begins until you approve the quote.
- A call before we arrive so you are not waiting around all day.
- Genuine parts on the van — most repairs finish in one visit.
Prefer to talk it through?
(929) 344-1010Common Questions
Appliance Repair FAQ
We charge a diagnostic fee for the technician to travel to your home, inspect the appliance and identify the fault. If you approve the repair, that fee is applied toward the cost of the work. Call (929) 344-1010 for the current rate before you book.
Progress Service is an authorized service center partnered with LG and Samsung. We are trained and approved by those manufacturers, we can perform in-warranty repairs on their appliances, and we install genuine manufacturer parts. A repair carried out by an unauthorized shop can void your manufacturer warranty.
Yes. We repair all major home appliance brands, including Sub-Zero, Whirlpool, GE, Viking, Bosch, Frigidaire, Maytag, KitchenAid, Electrolux and Kenmore. Factory authorization applies to LG and Samsung warranty work, but our technicians service the full range of major brands.
We serve Queens, New York, including Flushing, Bayside, Whitestone, College Point, Forest Hills, Rego Park, Kew Gardens, Elmhurst and Jackson Heights. Not sure if you are in range? Call (929) 344-1010 and we will tell you straight away.
Yes. As an authorized service center we install genuine OEM parts sourced through the manufacturer. Our technicians carry the components that fail most often, so many repairs are completed on the first visit.
As a rule of thumb, repair makes sense when the appliance is under about eight years old and the repair costs less than half the price of a comparable new unit. Our technician will tell you honestly when a repair is not economical rather than sell you work you do not need.
Broken Appliance? Let's Get It Fixed.
Factory authorized for LG and Samsung, licensed and insured in New York, and serving Queens homeowners every day of the week.