What We Fix

Common Refrigerator Repair Problems

These are the faults we are called out for most often in Queens. If yours is not listed, call us and describe it — there is a good chance we have seen it this month.

  • Diagnosis before pricing. You approve the quote before work starts.
  • Genuine OEM parts sourced through the manufacturer.
  • Licensed and insured in New York State.
Stainless steel refrigerator in a bright Queens kitchen

Refrigerator not cooling but freezer works

Almost always a failed evaporator fan motor, a frosted-over evaporator coil, or a damper control that has stopped opening. On LG and Samsung units it is frequently the fan motor.

Freezer frosting over or building ice

A defrost system fault — the defrost heater, thermostat or control board has stopped running the defrost cycle, so frost accumulates until airflow is blocked.

Water pooling under or inside the unit

Usually a clogged defrost drain tube backing up into the fresh food compartment, or a split water line feeding the ice maker and dispenser.

Ice maker not producing ice

A frozen fill tube, failed inlet valve, or a control module that has burned out. Common on LG French-door models.

Compressor running loudly or constantly

Could be a failing condenser fan, dirty condenser coils, a start relay, or an inverter board on a linear compressor unit.

Warm spots and inconsistent temperatures

Door seals that no longer close, a control board misreading the thermistor, or airflow blocked by an iced evaporator.

Built-In and Premium Refrigerators

Queens homes run everything from apartment-sized top-freezers to full built-in Sub-Zero and Viking columns. Built-in units are a different job from freestanding ones — panels, rails and integrated compressors all have to come apart in the right order, and the sealed system is unforgiving of guesswork. Our technicians work on both.

As a factory authorized LG and Samsung service center, we can also carry out covered warranty repairs on those brands at no cost to you. Letting an unauthorized shop open the sealed system on a unit still under warranty can void that coverage entirely.

Brands we service

Sub-Zero, LG, Samsung, Viking, Whirlpool, GE, Bosch, Frigidaire, KitchenAid, Thermador — and every other major manufacturer. We are the factory authorized service center for LG and Samsung, which means we can carry out covered warranty repairs on those brands using genuine parts.

See all brands we repair →

Need Refrigerator Repair in Queens?

Tell us the brand and what it is doing, and we will bring the right parts to the first visit.

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